Frequently asked questions about the bicycle ferry
Here you will find answers to common questions about the trip with the small bicycle ferry that sails on Horsens Fjord between Alrø and Hjarnø.
The bicycle ferry operates twice daily between Alrø and Hjarnø on Horsens Fjord during the summer season, as well as on weekends in spring and autumn.
When you purchase a ticket for the bicycle ferry, you can also travel for free on the Hjarnø Ferry, which sails between Hjarnø and Snaptun on the mainland.
Visit this page for exact sailing times.
Booking
What does it cost?
Per person, including a bicycle
All year: 95 DKK
Children under 3: free
I have not booked in advance. Can I come by ferry?
Yes, if there are places available, you can come. However, the Bicycle Ferry has a limited capacity of 12 people, so for your own sake - book in advance.
The Hjarnø ferry: The Hjarnø Ferry sails more than 30 times a day, and you can always join the trip between Snaptun and Hjarnø without having booked a ticket in advance.
I have booked but am unable to go. What can I do?
Contact Yourticket at info@yourticket.dk if you wish to request a refund for your ticket. Fees + 5% of the ticket price are non-refundable and will be deducted from the amount reimbursed to your payment card.
If you want to change your ticket to a different departure, please purchase a ticket for the desired departure and then email Yourticket to request a refund for the previously purchased tickets.
For ticket changes and refunds, you must contact Yourticket at least 48 hours before departure. After this deadline, changes to your ticket purchase will no longer be possible.
Do I have to pay to bring my bicycle?
No. You pay per person, and you don’t have to pay for a bicycle, pram, dog or similar.
Is it true that I can travel for free on the Hjarnø Ferry to Snaptun?
Yes, that’s correct. The bicycle ferry operates between Alrø and Hjarnø. However, as a bonus, your bicycle ferry ticket also grants you access to the Hjarnø Ferry, which sails between Hjarnø and Snaptun on the mainland. Simply show your bicycle ferry ticket when boarding the Hjarnø Ferry.
There’s no need to book a spot on the Hjarnø Ferry, which operates more than 30 times a day, so you can just show up and board the next departure. Access to the Hjarnø Ferry is valid for the entire day but can only be used once.
This allows you to cross the fjord as part of your cycling or hiking trip along the Fjordmino trail around the fjord.
In which direction do you recommend that I sail?
Good question. It depends on so many things.
If you want to have plenty of time to experience Hjarnø, you may want to take an early ferry from Snaptun. This way, you can walk/cycle around and feel the atmosphere of the island before heading to Alrø.
If you want to have a good time at one of Alrø’s delicious places to eat, you can start from there and sail on when your stomach is full.
If you don’t want to go to Snaptun but only experience the islands, then start the trip from Alrø.
If you cycle around the fjord, the choice is yours. There is more flexibility if you start the trip from Snaptun. From here, you can take any departure with the Hjarnø Ferry, so you do not risk waiting time.
Your booking portal is playing up. What can I do?
Contact info@yourticket.dk for technical support for booking tickets.
Practical information
What can I bring on the Bicycle Ferry?
The Bicycle Ferry is not large and can only carry 12 people on the trip, and it is therefore not possible to take your car on the crossing.
You are, of course, welcome to bring your bicycle. Furthermore, you are welcome to bring your pram and dog on the ferry. The basic rule is that you must be able to carry it on board yourself.
It is not possible to bring mopeds or cargo bikes on board the bicycle ferry.
Where can I park my car?
You can park your car both at the harbour in Snaptun and at the ferry terminal on Alrø.
I’m taking the Bicycle Ferry from Alrø. How do I get to Alrø?
Alrø is landlocked on the north side of Horsens Fjord via a dam. You can therefore walk, cycle or drive to the island.
If you wish to explore Hjarnø
I would like to spend the night on Hjarnø and take the ferry the next day. Can I do that on one ticket?
No. The ticket is only valid for one specific date, and you need to buy a ticket for both days. If you are going between Snaptun and Hjarnø one day and between Hjarnø and Alrø the other, you can buy a ticket for the Hjarnø Ferry for one day and book a ticket in advance for the Bicycle Ferry for the other day.
Is it true that I can travel for free on the Hjarnø Ferry to Snaptun?
Yes, that’s correct. The bicycle ferry operates between Alrø and Hjarnø. However, as a bonus, your bicycle ferry ticket also grants you access to the Hjarnø Ferry, which sails between Hjarnø and Snaptun on the mainland. Simply show your bicycle ferry ticket when boarding the Hjarnø Ferry.
There’s no need to book a spot on the Hjarnø Ferry, which operates more than 30 times a day, so you can just show up and board the next departure. Access to the Hjarnø Ferry is valid for the entire day but can only be used once.
This allows you to cross the fjord as part of your cycling or hiking trip along the Fjordmino trail around the fjord.
