Please contact support@billetexpressen.dk if you wish to have your ticket refunded. If you wish to travel on another departure instead, please buy a new ticket and write to support@billetexpressen.dk to cancel your first purchase and return the money to your debit card.

In both cases, it costs DKK 25 incl. VAT per ticket to change/cancel a ticket.

This amount will be deducted when reimbursing you by debit card.

You must contact BilletExpressen at least 48 hours before departure for both changes and cancellations.

After that, you cannot change your ticket purchase.